Terms & Conditions

20:47, Friday 22nd March 2024

Terms & conditions 

Please by respectful towards staff members. Try to arrive with clean hair or little to no product in. Please arrive on time or let us know if you are running a few mins late.  

Cancellation Policy

We are fair with cancellations and realise sometimes things can't be helped. However as a business we can no longer take the financial hit for empty appt gaps. 

Please see cancellation times and costs below:

* Cancel in advance (up to 12 hours before appt) -  no charge 

* Cancel within 12 hours up until the appt time - £10 

* Missed appointments - charged full amount of selected service/services 

* More than 15 minutes late for appt- £10 charge 

BY MAKING THE BOOKING YOU ARE AGREEING TO THE ABOVE TERMS AND CONDITIONS!